Happy Friday. The insurance company (State Farm) which has done absolutely nothing for you and taken weeks (with daily follow up calls) to get back to you for pedestrian matters (like "can I switch to monthly bills?" or "I would like to open a business policy--here's our info, how much will it be?", for example) and raised your premium without explanation (the answer you finally got was, "I quoted you at a lower risk level than State Farm considers you to be at") decides, on February 21st, "Hey, let's AUDIT this small company with no employees, no tax returns (because they're in their first year). We're lonely and need to hang out with someone, so why not these guys?" So they mail the letter (postmarked February 21st) and request a response by February 22nd. For an appointment on the 26th (note: the 24th and 25th are a Saturday and a Sunday). Of course, through some fault of the postal service (surely) it does not arrive overnight (it was sent standard first-class) so you receive it on the 23rd. You call them up and they tell you, they can't do Monday (because you were supposed to get back to them yesterday). At which point, you unload "Monday wasn't an option anyway". So the woman offers March 14th. Fine.

Everything we have dealt with State Farm on has been a mess. Thank goodness we haven't had to file a claim. If anybody has any ideas for well-priced and competently-serviced (my standards have dropped from well to competently) business liability insurance policies, please. Please. Please. I don't mind being audited, but do it right, and do it when you've established some degree of cred with your consumer. Go Geico, Go All-State, Go Anything but State Farm. Maybe it's our agent, but when they can't even get an outside auditing agency to do things right. Wow.